Privacy Policy

Direct Response Marketing Group Ltd (DRMG) is a UK registered company (company number: 06333962), operating under several trading styles including:

• Home Shopping Selections
• Personal Choice
• Premier Offers Direct
• Wellform
• Jean Patrique™
• Sound and Vision
• Sound and Vision Adult
• Historic Motor Museum Mint
• Shop at Home UK
• Stauer
• Good Times Direct
• Harrogate House
• Healthy for Life

At DRMG, we are committed to handling your data responsibly and in accordance with the UK GDPR. This Privacy Policy outlines how we collect, use, and protect your personal information, including marketing preferences and secure payment handling.

If you have any questions or would like to change your preferences, please contact: customerservices@hssuk.co.uk or write to: DRMG, DRMG House, Sittingbourne, ME10 3US. ICO registration number: Z3435076.

What Personal Data We Collect and Why

We collect data to:

• Personalise and improve your experience
• Verify identity and prevent fraud
• Process payments and orders securely
• Contact you with relevant communications and offers (subject to your preferences)
• Measure campaign performance and service quality

Data is collected when you place an order, sign up online, complete forms, or interact with our catalogues, websites or contact centres.

Marketing Preferences

We may contact you with offers, updates, or promotions by post, email, telephone or SMS, where you have provided your consent or where we have a legitimate interest in doing so. You may also be asked if you wish to receive offers from selected third-party partners by post only.

We do not share your personal data with third parties for telephone marketing.

You can update or withdraw your preferences at any time by contacting us or visiting our website. For full details about your data and how we use it, please refer to the contact information listed below.

Secure Payment Processing & Tokenisation

DRMG uses a secure, PCI-DSS compliant third-party provider, checkout.com, to process payments. We do not store your card details directly.

Where consent is given, we may use a secure, encrypted payment token provided by our processor to enable future transactions or to make joining follow-up offers easier, such as additional purchases or club services offered by the same brand.

Please note: Tokenised card details are not shared between different brands unless the customer has provided clear, informed consent and where the brands form part of the same data controller.

You can withdraw this consent at any time by contacting us.

Your Rights

You have the right to:

• Access or correct your data
• Withdraw consent
• Opt out of marketing
• Request erasure or restriction of your data
• Complain to the ICO if you feel your rights are not upheld

To exercise any of these rights, contact: customerservices@hssuk.co.uk  or write to our Data Protection Officer at the above address.

Changes to This Policy

We may update this policy from time to time. This version was last updated on 1st April 2025.

Registered in England: 06333962
DRMG House, Sittingbourne, Kent, ME10 3US